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Terms and Conditions

434 W. COLORADO ST. 201


1. Buying over the Internet. When making purchases or other transactions through the MULTIMEDIADIRECTOR Site or the Internet, you may also be asked by the Merchant or information or service provider to supply certain information, Including credit card or other payment mechanisms. You agree that all information you provide any merchant or information or service provider through the MULTIMEDIADIRECTOR Site will be accurate and complete. You agree to pay all charges incurred by you or other users of your account and credit card or other payment mechanisms at the prices in effect when such charges are incurred. You also will be responsible for paying all applicable taxes, if any, relating to purchases on the MULTIMEDIADIRECTOR Site.
2. Limitation of Liability. CALPROD takes no responsibility for the accuracy or validity of any claims or statements contained in the documents and related graphics on the MULTIMEDIADIRECTOR Site. Further, MULTIMEDIADIRECTOR makes no representations about the suitability of any of the information contained in software programs, documents and related graphics on the MULTIMEDIADIRECTOR Site for any purpose. All such software programs, documents and related graphics are provided without warranty of any kind. In no event shall MULTIMEDIADIRECTOR be liable for any damages whatsoever, including special, indirect or consequential damages, arising out of or in connection with the use or performance of information available from the service.
3. Recourse. If you are dissatisfied with the MULTIMEDIADIRECTOR Site or with any terms, conditions, rules, policies, guidelines, or practices of CALPROD Inc. in operating the MULTIMEDIADIRECTOR Site, your sole and exclusive remedy is to discontinue using the MULTIMEDIADIRECTOR Site.
4. Indemnity. You agree to defend, indemnify and hold MULTIMEDIADIRECTOR and its affiliate and related companies harmless from any and all liabilities, costs and expenses, including reasonable attorneys' fees, related to any Violation of this Agreement by you or users of your account, or in connection with the use of the MULTIMEDIADIRECTOR Site or the Internet or the placement or transmission of any message, information, software or other materials on the MULTIMEDIADIRECTOR Site or on the Internet by you or users of your account.
5. Trademarks. MULTIMEDIADIRECTOR and other names, logos and icons identifying MULTIMEDIADIRECTOR and CALPROD Inc. products and services referenced herein are trademarks or registered trademarks of CALPROD Inc. All other product and/or brand or company names mentioned herein are the trademarks of their respective owners.

Payment Options

1. We accept all major credit cards, including American Express, Visa, MasterCard, and Discover.
2. All checks and money orders require 2-4 weeks for clearance before order can be shipped.
3. Sorry, but we do not accept orders placed with foreign credit cards. If you only have a credit card issued outside the USA or Canada, Please call us to arrange alternate methods of payment at 1-888-410-8822 or 818-548-8822 These alternate methods of payment include travelers checks, money orders, wire transfers, etc.


1. We are not responsible for typographical errors. Prices subject to change without notice or while supplies last.
2. Please note that prices change frequently, and we cannot offer price protection on any product that has already been shipped to you.
3. All images are for illustration only, and may not represent the product described. (For example a memory card may have a certain brand displayed, but if no brand is mentioned in the description, a different card may be sent than the one shown..
4. Everything that we sell is brand-new and factory fresh. We reserve the right to limit quantities. We are not responsible for typographical errors. Some prices are after the manufacturer's rebates. Items carry either overseas, USA warranty may vary in cost. Please allow 3-4 weeks for delivery of international items. Some international products may not include English manuals. Pictures are for reference only. Some pictures don't accurately depict the model. Please feel free to e-mail us or call us at 1-888-410-8822 or 818-548-8822 for details.


1. All prices listed do not include mailing fees. Shipping, handling and insurance is a minimum of 6%.
2. Most orders are shipped out within 24-48 hours of being placed, pending verifications and approval. Normal delivery times are as follows: a. Standard/Ground Delivery: 7-10 days after package is mailed. b. 3-Day: 3 business days after date package is mailed. c. 1-Day: Next business day after package is mailed. (Please call for Saturday delivery options.. Not all delivery methods are available to Alaska or Hawaii. If your chosen delivery method is unavailable, we will call or e-mail you to make alternate mailing arrangements.
3. Please note that we do not offer express delivery on oversize items such as DVD Publishers, Tower Duplicators, Auto-Printers and Producer Line Product, etc. Orders placed through our website for these items with express delivery will automatically be processed as Ground Orders.
4. Oversize items may be subject to additional mailing fees, in which case we will either call or e-mail you to inform you of these charges. You will then have the option of either accepting your order with these fees or canceling your order with no penalty or fees. To inquire about oversize shipping fees, you may call us at 1-888-410-8822 or 818-548-8822.
5. While we try to maintain sufficient quantities of all products listed on our website, on occasion some products may become backordered. Please call us to place or confirm your order if your order is for an urgent need.

Returns And Refunds

1. Returns on all Audio/Video, Digital Publishing and Computer Equipment and accessories accepted within 7 days of receipt.
3. Shipping, Handling and Insurance charges are not refundable.
4. All returns must have a Return Merchandise Authorization (RMA. labeled on return box. Please call for RMA number prior to returning package. Returns that are not clearly labeled with RMA number will not be accepted.
5. All returns must be in mint condition, with all of the following: Original, unmarked manufacturer box, Unmarked instructions and manuals, Blank warranty and/or Serial number cards, Cardboard and/or Styrofoam packaging, Plastic bags, Blank memory cards, and all other included factory packed accessories.
6. Restocking fees are assessed as follows: Audio/Video, Digital Duplicators and Computer returns subject to minimum 15% restocking fee.
7. We cannot accept returns on any products with filled-out warranty cards or product registrations. We also cannot accept any returns on any products whose packaging is damaged or defaced. No Exceptions.
8. We will try to assist you to get the unit to perform satisfactory
9. All refunds posted within 30 days of receipt of return.

Additional Terms And Conditions

1. CALPROD is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will cancel your order and credit you for any charges.
2. CALPROD is not responsible for delays outside of our immediate control, including delays related to order processing or unexpected increase in demand. Typically only orders paid for by credit card receive credit approval on the same day the order is placed. Orders delayed due to order processing will default to an Estimated Ship Date 30 days from the date credit is processed and the order is released. Estimated Ship Dates are based on any known extended lead times.
3. Tax shown is an estimate - precise tax calculation will take place upon order processing.